Mobile banking lets banks interact with customers in real-time through mobile alerts, marketing campaigns and two-way banking services. Banks can get information to their customers’ mobile devices no matter where they’re located. This is vital for services such as bank account activity alerts that notify customers of potentially fraudulent transactions, as well as for traditional marketing campaigns. Simple activities, such as balance inquiries, can be conducted without involving costly customer care resources.
Mobile banking applications that are easy to use, secure, and pervasive generate loyalty and lock in customers. Effective mobile banking platforms enable banks to interact with customers in real-time through mobile alerts, two-way banking services, out-of-band authentication, and marketing campaigns.
With mobile banking banks can instantly deliver vital account information to their customers’ mobile devices and customers can access information and make transactions - anytime, anywhere.
Mobile Banking will be an integral feature of MEFX, where visitors and participants can get a first-hand glimpse of the world’s expanding mobile infrastructure, including the latest products and services connected to this market.
For more information on how to maximise your exposure to the Middle East’s largest gathering of finance professionals contact the MEFX Project Team on +971 4 308 6597 or +971 4 308 6433.
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